The Business Trade and Investment (BTI) Unit has announced a shift from manual import licence books to a fully digital import licence application system.
The new system, effective Monday 22 September, forms part of the Government of Montserrat’s ongoing efforts to digitize public services, enhance operational efficiency, and reduce our environmental impact.
This applies to all import licences issued under the External Trade Act.
Under the simplified application process importers and customs brokers can access the digital form online from the Government of Montserrat website or request it via email through trade@gov.ms.
- The BTI Unit aims to review and process applications within one working day, ensuring minimal delays for businesses.
- Approved licences are issued as PDF documents, emailed to applicants with the Montserrat Customs and Revenue Service (MCRS) copied, ensuring a clear audit trail and ready access when needed.
- The digital system eliminates the need for physical licence books, significantly reducing paper consumption and supporting Montserrat’s environmental objectives.
The streamlined process saves time for customs brokers, direct applicants, and MCRS while ensuring compliance with import regulations.
Additionally, the digital system improves data accuracy and accessibility, allowing the BTI Unit to better monitor import trends and support economic planning.
For assistance, importers and brokers can contact the BTI Unit at trade@gov.ms or 491-2066.
The Montserrat Customs and Revenue Service Email an be contacted MCRS@gov.ms or on 1-664-491-3816.